Please note that Stealmod Furniture has eliminated its restocking fee.
If I choose to return my order, what happens next?
- Just send us an email at cs@stealmod.com with your request for a return! We’ll reply with your return authorization number and all the details you’ll need to return your order.
What is your return policy?
- We will accept returns on any item within 30 days of being delivered to you. We cannot accept a return on an item after 30 days have passed. Check your item as soon as you receive it! You have 48 hours to inspect your item(s) and notify us of any damage or defect. We cannot honor any claims of damage after 48 hours after delivery. Your returns must be in unused and like-new condition, and must be returned in original packaging. Any items returning without original packaging are subject to repacking fee. We will supply photo evidence of any item returned in damaged condition.
How much is return shipping?
- Shipping is free for all eligible returns! What happens if I no longer have the packaging for the item? Stealmod is not responsible for any items that are discarded by the customer. Any order which doesn’t return in the original packaging will be subject to repackaging fee.
What should I do if my shipment is damaged/defective?
- If anything shows up damaged or in less-than-perfect shape, please let us know! Take some pictures of the problem areas and send them along to us at cs@stealmod.com. We’ll be glad to help you from there with any replacements or repairs you may need!
Can I cancel an order?
- Sure! Just notify us as soon as possible and we can cancel it for a full and immediate refund. We are unable to cancel your order if it has shipped, and we will then treat the cancellation as a return instead.
Please carefully review the entire return policy from our information tab on the bottom of the page